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How It Works

One chain of custody, two journeys.

Every item MEDQ Donation handles moves through the same six-stage process — but donors and recipients experience it from opposite ends.

The Manifest

The full chain

1
Received
Item is dropped off or picked up from a donor.
2
Inspected
Checked for function, safety, and missing parts.
3
Sanitized
Cleaned and disinfected before it's logged.
4
Logged
Tagged with an ID and added to our internal inventory.
5
Matched
Paired against open requests, oldest first.
6
Delivered
Handed off or delivered to the recipient, free.
Donor Journey

If you're giving equipment

  1. Submit the donation form with details on your item.
  2. We follow up within 2 business days to confirm details.
  3. Choose drop-off, or we arrange pickup for larger items.
  4. Your item is inspected, sanitized, and logged into inventory.
  5. You receive a confirmation — and a tax receipt once our 501(c)(3) is finalized.
Recipient Journey

If you need equipment

  1. Submit the request form — open to anyone, no documentation required.
  2. Your request is added to our queue, matched against current inventory.
  3. We contact you as soon as a matching item is available.
  4. Arrange pickup, or delivery where available.
  5. The equipment is yours — free, with no repayment or program enrollment.

Ready to start?

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